On the first of december i called Tele2 because i wanted to switch providers. A nice girl took my order and told me that it would be 12th of january that i would definately have my internet.
So today, the 16th i decided to call them, asking what was up.
I was told that there is not enough capacity in Rotterdam for all the new customers and that it could take up to another month before i would get my internet, telephone and tv.
A fricking month.
Needless to day i exploded to the guy on the phone. I managed to keep it slightly civil and not make it personal, even though i was livid.
He looked up some things for me and told me that it could be this week, but he wasn’t sure. I had to give tele2 time to connect me.
I was about to tell him that tele2 could shove my order somewhere where it’s dark and narrow, but i’m not allowed to withdraw my order if i don’t give them 3 months to try to connect me, or i will have to pay a fine.
That didn’t help, i only got more angry.
In the end i tried to get some more clarithy about when i maybe would be connected. I apologised to the guy for exploding to him.
I seriously hope they connect me soon. UPC also messed up which is good in this case as i still have their tv and internet, but they can disconnect me any day, and than i have nothing left than the leeched internet of mhy neighbours on this laptop.
I’m trying very hard to not let this spoil my mood for today, as i know things can spiral down.
So i’m taking a deep breath, watch the news on my illegal upc connection.